Contact Us

We have an open door policy in our academy, supported by safeguarding procedures, however wherever possible we would request parents to book appointments in advance.
We keep in touch with parents through home-school diaries, the academy newsletter, letters home and this website.
We are happy to e-mail information home when parents and carers give us their e-mail addresses.

If you would like to request any information in a different format, please contact us using the details below:
For any information regarding Barbara Priestman Academy, Please contact Mrs Joanne Jackson :
Barbara Priestman Academy
Tel: 0333 999 1453

For any enquiries relating to Ascent trust, please contact:
Ascent Academies’ Trust
Portland Academy
Weymouth Road
Tel: 0333 999 1455

Send us a message

Barbara Priestman Academy is based at Meadowside, Sunderland, SR2 7QN

We keep in touch with parents / carers through home-school diaries, the academy newsletter, letters home, text to parents and the academy website. We are always happy to help and if you do need to speak to us, feel free to call or email.

Parents Notice Board

We have developed a parent’s notice board where you can share any information or let us know about an upcoming event. Here you will also find dates to add to your diary.

Click the button below to see the notice board:

Parents Notice Board

In the event of a critical incident or emergency we will contact you by sending a text / telephone calls to parents and carers.
We will also put notice on the website news page.

If you wish to make a complaint

We are constantly trying to improve our services.  We want to provide the highest standard of service to our stakeholders by continuously improving our systems and methods of working.

If you are dissatisfied with the service or our performance is unacceptable we are committed to making amends and improvements.  We need to know when you are unhappy with the service so that we can put it right.

If you would like to make a complaint, please see our complaints policy Complaints Policy

How we will respond As soon as we receive your comment/complain it will be recorded and dealt with as soon as practicable.  It will be acknowledged and passed on either verbally or in writing within three working days.  We will also keep you informed of action taken.  If we are unable to resolve the complaint we will advise you on what further action can be taken.

All comments/complaints will be dated and recorded in the comments/complaints procedure log and kept in school.  The Head Teacher and the School Governing Body will review the log on a regular basis.  With your help we can improve our service.

By the way, when we get things right we would also like to hear from you!